Return & Exchange
♥ Returns/ Exchange?
There is no exchange, but you can return the items, when we received it , it will be refunded to you (excluded shipping fee) , you may use the refunded money to re-purchase again (refund may takes 3-8 processing days to credit back to your bank). Please be advised that shipping fee and express shipping fee are non-refundable. Please note that customers are responsible for all the fees involved for returning items.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. Our policy lasts 7 days. If 7 days have gone by since it has arrived, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return/exchange, your item should be in original condition, unworn, unwashed, no smells like perfume. We have right to deny the returned product or sending out an exchange if the item shows any signs of wear. It must also be in the original packaging.
Unfortunately, we're not responsible for any return shipping cost. You will be responsible for paying for your own shipping costs for returning your item.
♥ Return shipping cost?
we're not responsible for any return shipping cost. Please note that customers are responsible for all the fees involved for returning items. Return packages remain the responsibility of the customer until it is received by our team. Therefore, it is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.
Please be advised that shipping fee and express shipping fee are non-refundable.
♥ Refund ?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.We will issue a full refund we've received your returned product. Please be advised that any shipping fee and express shipping fee are non-refundable. We're not responsible for any return shipping cost. We are unable to issue any refund if the buyer refuses to return the product or the returned items are lost during transit.
♥ Late or missing refunds ? (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
♥ Return Shipping address?
lease contact us at firstname.lastname@example.org before returning. we will provide you the address.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.